Information

Useful Contacts

Envirocall

Envirocall is your single point of contact for environmental services delivered within the boundaries of Newcastle upon Tyne. This includes street cleaning; refuse and recycling; street lighting; highways; planting and so on. Via their website, email or telephone line you can:

  • make a request
  • report an issue
  • find out information

Website: https://envirocall.newcastle.gov.uk/

Telephone: 0191-278-7878 Ask for Envirocall

Community Furniture

Furniture recycling and removals 0800 917 4397

Welfare Benefits Advice

Benefits advice drop-in sessions:

Wednesday 9.30am to noon at Nunsmoor Centre, Studley Terrace, Arthur’s Hill, NE4 5AH

Thursday 10am – 12.30pm at Cruddas Park Library, Westmorland Road, NE4 7QY

Thursday 1pm – 3pm at Fenham Hall Library, Fenham Hall Drive, NE4 9XD

Telephone advice available Monday-Friday on 0191 277 2627 from 9.30 to noon