Useful Contacts


Envirocall is your single point of contact for environmental services delivered within the boundaries of Newcastle upon Tyne. This includes street cleaning; refuse and recycling; street lighting; highways; planting and so on. Via their website, email or telephone line you can:

  • make a request
  • report an issue
  • find out information


Telephone: 0191-278-7878 Ask for Envirocall

Community Furniture

Furniture recycling and removals 0800 917 4397

Welfare Benefits Advice

Telephone advice available Monday-Friday on 0191 277 2627 from 9.30 to noon